The importance of assertive communication.

The different communication styles.

The three profiles of assertiveness

Communication is the main tool to be able to understand each other and understand each other. When we think about communicating with older people it is very important that they feel heard and understood. Sometimes it seems that the rhythm we are taking does not allow us to stop and dedicate the time necessary to build fluid communication with the elderly, where they can express what they feel, think, etc., in a healthy way.

Assertiveness is the ability to assert your own rights, without allowing yourself to be manipulated and without manipulating others. It allows us to express what we feel, think, want without harming the other and taking into account the person in front of us.

The three profiles of assertiveness are a continuum through which we move.


Who uses aggressiveness to communicate normally defends their rights and interests excessively, without taking others into account.

The person who has a more submissive style when it comes to communicating, usually does not respect himself or defend his interests. In an effort to please others, he has a tendency to avoid conflict and is not used to expressing what he feels.

We can also find people who use passive aggressiveness to communicate, and their main strategy is “emotional blackmail.”

Let’s ask ourselves what communication style we have and how we can learn to be more assertive. In this way communication with others will improve.

Let’s take care of the elderly people around us, trying to have an assertive communication with them and leaving more aggressive or submissive styles that do not help us to feel close to the people we love.

Maria Garreta, Collegiate Psychologist nº 21887


  • Can say “No” or show a certain position.
  • Knows how to make requests.
  • It asserts itself.
  • Resolve conflicts in a way that respects both parties.
  • Reacts with self-esteem to criticism.
  • Issue criticism in a respectful manner.
  • Negotiate agreements.
  • Can express feelings.
  • Assertiveness is something that is learned, nobody is totally assertive or not assertive, this will also depend on the situation in which we find ourselves. Thus,
    if we practice we can communicate better and understand each other better.